Dentist Wyomissing, PA

"Great first dental experience. They were very timely when I got there, and everyone I interacted with was professional and friendly. The whole process was super smooth (and the cleaning was the most painless cleaning I've had) so I had no concerns scheduling my next appointment right away."

"I have been a member of Grove Dental for many years. Recently the office has been experiencing a high turn over and some notes in my chart didn’t seem to be clear with payment information which had me stressing. I was told I needed to speak to the office manager to move forward. I thought it was the same manager who already knew about my account, but found out he was also no longer with the practice . I was told there was a new office manager named Keisha and she would call me back when she was free and able. She had called me back right away with such a welcoming and friendly voice. I explained to her my frustrations . She actually did her investigations before calling me back so she new everything without me having to explain which made me feel so at ease knowing we were on the same page. She assured me things will be ok and also helped me schedule for my following appointment right away. I’m so glad Keisha is part of the Grove Dental Team. She seems to be doing an amazing job as their new office manager. I’m so grateful for her help!"

"Everytime I go here, this place is so clean. They check your temp and encourage to clean your hands. I’ve never had a problem here. Every worker is so attentive and kind."

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"I’d like to start out by saying that the quality of work done by both the hygienists and the dentists is top notch. They also use the latest technologies and the office is very clean and comfortable. My hygienist Jenna is phenomenal - smart, thorough, personable. She’s one of the main reasons that I keep coming back despite living in the Philly area now. In terms of the quality of dental work - you can’t beat it here.I’m giving four instead of five stars, however, because I also had a billing issue last year that ultimately cost me almost double what their original outlined cost was. I paid a fairly hefty amount out of pocket for a crown as my insurance didn’t cover it all, and I paid that amount outright the day the procedure was performed. Months go by and I suddenly receive another considerable bill in the mail. Assuming it was a mistake, I called and the billing employee informed me that the insurance wasn’t paying as much as they originally quoted and it was due to the fact that Grove dental made a mistake, as the verbiage/info around this is apparently usually on the insurance company’s homepage, but in my insurance’s case it wasn’t as immediately explicit on the homepage of their site and Grove dental overlooked it. I found this very frustrating particularly because customers like myself rely on our dentist/ their billing department to handle the insurance end and present customers with accurate costs. Despite the fact that their billing department made the mistake, I ended up paying the price for it. Outside of the one poor billing experience I explained above, I’ve otherwise always had an excellent experience with Grove Dental and have been a customer with Wyomissing/Grove Dental since I was a kid. If you’re looking for superior dentists and hygienists who really do great work, look no further."